We recommend from 2 years of age, however you as the parent can judge this based on your individual child, refer to our latest blog “How old should my child be” under our blogs tab for more information. 

What safety gear should my child wear? 

We always recommend wearing long pants and long sleeve tshirt or jumper as well as enclosed shoes and a safety helmet, this can include a push bike helmet or full motorbike helmet. 

Depends on the model as they have speeds that are age appropriate for the user of the bike. Anywhere from 8km/h on the slow setting for our Zippi Ride 10" up to 40km/h on our Zippi Rippa 20".

You will need an adjustable spanner, simply loosen the nuts and thread the training wheels on, ensuring the nut is wound back on once installation is complete. To remove the training wheels, simply reverse this process.

We endeavour to send out all orders within 2 business days you will then receive tracking information with shipping times dependant on your location. Orders are dispatched from our Tasmanian Warehouse directly to you via TNT and usually take between 3-10 working days, we do have express options available at an extra cost on checkout.

Yes all bikes come with one battery however you can buy them separately. A second one is always a good idea if you want longer run time on your bike!

Simply remove the rubber charging cap located on the lower part of the frame, plug your charger into the bike as well as a 240v power point and leave to charge in full. It is recommended to keep the tank switch in the off position, ie pushed down when charging. 

Charging time varies from 1-2 hours depending on the charge status of the batteries.

If your child has never been on a Zippi Ride before, whether they are 2 or 5 years old, it is always recommended to use the lower setting. Build safety and confidence, then move on to the higher setting based on their riding ability. Whilst going fast is fun, safety is far more important. 

On the throttle side of the handle bar, the three lights represent full charge (green), running low (orange) and urgent recharge needed (red). Our tip is to warn your child at the orange light as we know the tears will be flowing when the red light is reached.